
This scale contrasts how much of the model the person has to carry in their mind to do the work. Some information allows us to grasp things immediately others require us to look at multiple spaces or information contexts to get understanding. linguistic).ĭespite the internet's reputation for giving us "instant" access to information, in fact information is absorbed at different rates based on the issue at hand, regardless of how it's delivered. Whether it is process more as a collection of dense symbols or expressed through traditional language (iconic vs. How much needs to be remembered (Internalized vs. Concision can be seen as a continuum between Immediate and Emergent Understanding. Basically these describe the kind of cognitive approaches people use when confronted with certain kinds of information. The diagram shows how these characteristics cluster, with implicit cognitive characteristics boxed in red.


Concision – The number of elements used or needed to complete a task. The space is made up of two factors: Information density – The amount of information that users need to process. I argued that an essential way to plan your IA approach is by talking about the information processing space where your site resides. In Find Your Information Sweet Spot I talked about finding your site's information sweet spot as a way to drive the possible best user experience.
