The travelers of delayed flight would get notified regarding the status of flight after scheduled departure time within every 30 minutes.
The airline also offers medical assistance if needed during the delay. In case, if the delay is for two hours, the airline offers snacks and water to the travelers. In case of lengthy delays, proper accommodation is provided to travelers who are disabled and want special needs. The fares are both refundable and non-refundable that depends on the selection.Īll the rules and regulations apply to the fare. Until you buy a flight ticket, you can make changes to the fares. The date and time of flight differentiate fares. If the payment is via cash, it will take 20 working days to refund after processing the refund request. If you buy the ticket through a credit card, the refund takes a week.
The flight ticket offer type and rules dictate the clearing of pending refunds. Southwest Airlines customers can cancel their tickets and request a refund before 24 hours of booking without any penalty. It is subject to a claim of reasonable expenses for consideration. If a traveler loses luggage or experiences a delay due to uncontrollable reasons, he can file a report at the airport. They would make efficient efforts to return the luggage to its travelers within 24 hours in case of delay. Southwest Airlines would try their best to deliver the baggage of the traveler on time. They choose the option at the time of booking. Voice mail, text, FIDS (Flight Information Display Screens), or email inform the passengers. If the flight gets delayed, canceled, or diverted for 30 minutes, the airline sends the notification to their travelers within 30 minutes. The airline is liable for offering its customers with the alerts of known cancellations, diversions, and delays for the flights within a week of departure. You can buy flight tickets directly through the Southwest Airline counter, mobile app, or its website.
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